Delivery Information

Upon completion of your report, we will contact you to inform you. Depending on your preferred method of release, you may:


  • Collect the report from the MRD counter:
    • ID verification (NRIC or Passport) is required before collection
    • Original receipt to be produced at point of collection
    • If collecting on behalf of the requestor, an authorization letter signed by the patient is required

  • Receive the report via email: 
    • We will email the report to the email address provided in the Release Form
    • The file will be encrypted with a password for security *will apply soon*

  • Receive the report via mail: 
    • Report will be couriered to the address provided in the Release Form
    • There will be applicable charges for mailing services (RM10 using Airpak Courier)